KASTNER’S COVID F.A.Q.

Q: Are you still open?

A: Yes. We’ve taken every conceivable protective and proactive measure to ensure that our business is a clean and sterile environment. But we have moved our auctions online. We will be Live Streaming internet only auctions on Sundays and continue with our online only auctions Mondays.

WE’RE OPEN FOR SATURDAY PREVIEWS FROM 10AM TO 5PM.

Q: So I can I still bid online?

A: Absolutely. We HIGHLY encourage anyone who is feeling even just a little under the weather, to STAY HOME. We’ve dedicated more effort towards the online and shipping portions of the business to ensure that we can meet demands from customers – whatever their current situation might be. Please feel free to bid from home.

Will pickup times be impacted?

No. You can still pickup your items at any time. In fact, if you’d like, you can call ahead to reserve a time to pickup your items if you’re concerned about social distancing.

Q: What if I’d like to pick my items up, but can’t because I’m self isolating?

A: We will be happy to hold your items for you until you until you are able to collect them. Simply call 780-447-0596 or email us to let us know.

Alternatively, we are offering same-to-next evening delivery. It will cost $12.50 for one box to be delivered in the Edmonton Area and 75 cents for each additional box (St. Albert and Sherwood Park are $16 for up to 3 boxes with 75 cents for each additional box).

Will You Still Be Accepting Absentee Bids?

Yes. We’ll even accept them over the phone as long as you have an established number with us.

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